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Datasheet

Achieve a Unified Customer Experience with Semarchy MDM

In today’s competitive market, understanding your customers is more crucial than ever. With increasing choices and volatile market conditions, businesses must prioritize customer experience to thrive. Investing in customer experience can lead to growth rates 1.7 times faster than competitors. To achieve this, having a comprehensive view of your customers is essential, and that’s where Customer 360 comes in.

Download “Achieve a Unified Customer Experience with Semarchy MDM”

Customer 360 is your solution for overcoming fragmented and inconsistent data. By consolidating all customer information into a single, reliable source, you can create personalized experiences and targeted offers that drive customer loyalty and growth. Download our detailed data sheet to learn more.

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Transform Your Business with Semarchy MDM

Semarchy MDM provides the foundational technology for Customer 360, offering a 360-degree view of everyone who interacts with your business. This enables you to deliver seamless and personalized customer experiences across all touchpoints.

What you’ll learn:

How to unify customer data from various sources
Techniques for resolving duplicate records
Methods to integrate with existing CRM and marketing platforms
Insights from advanced analytics and reporting tools
Strategies for rapid implementation and achieving ROI within 12 weeks

Key Callouts

Master Data Consolidation and Cleansing

Ensure data accuracy and quality by unifying customer data.

Customer Identity Management

Achieve a single view of each customer by resolving duplicate records.

Advanced Analytics and Reporting

Utilize AI-powered insights with user-friendly dashboards and visualization tools.

Trust Your Data and Your Peers

We were recognized for our innovative and dynamic solutions in the Gartner^® 2024 Peer Insights™ report, affirming our commitment to high-quality data management.

Thanks to unparalleled performance, we proudly emerged in The Forrester Wave™: Master Data Management Report (Q4 2021), underscoring the effectiveness of our innovative Data Platform.

We made the Constellation Research Inc. ShortList™ for Master Data Management. Constellation evaluates more than 15 solutions and creates its ShortList™ based on client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.

Download Our Data Sheet: Seamless Integration for Unified Data

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Our Customers love Semarchy

The Semarchy Unified Platform keeps learning curves low and ROI high.

“The Proof of Value was part of de-risking the solution and vendor. It significantly accelerated our decision and implementation process.

— Tony Croughan, Head of Program for Business Transformation, Bae Systems

The value of seeing the ins and outs of Chipotle’s operations is priceless. You’re able to make faster decisions and that’s an advantage in this market.

— Hogan Lee, Business Intelligence Manager, Chipotle

We’ve really increased the trust in our data across the organization, through our data quality standards, metrics and measures.

— Tom Perry, Sr. Director of Data Insights, Elsevier

By providing the value, showing the benefits of the use cases and providing transparency on the rules of data management, leadership could see the benefits and get on board.

— Laetitia Chassefiere, Data Governance & MDM Director, CMA CGM

Sources

¹Industry Week
²McKinsey, How Manufacturing Can Capitalize on the Data Revolution
³ Forrester, The Business Case for Master Data Management

Data Platform Overview

Case Studies

Gartner Peer Insights Report

The Business Value of Semarchy