Become a mind reader with Semarchy
Customer Master Data Management Software
How can you build more meaningful relationships with customers? Get to know them better than they know themselves. Offer the right products and services at the right prices, and always just in time with the Semarchy Unified Data Platform, our Gartner Magic Quadrant certified customer data management platform.
Fine-tune every touchpoint
Say goodbye to misunderstandings that push customers away. Turn every touchpoint into a bonding opportunity with our customer Master Data Management software.
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Know your customers
Use customer MDM to understand who your best customers are, what they care about, and how to find more of them.
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Edge out competitors
Analyze behavior and feedback to position your products and services to your best advantage — and keep customers coming back.
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Make the right impression
Reach out to potential customers at the right times and places to make engaging with your brand effortless.
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Predict the future
Get ahead of the marketplace to predict what your customers will want next — and plan your customer MDM roadmap to keep on winning.
Meet our MDM software expert for New Zealand
Anthony Chiu, Regional Director, Asia Pacific & Japan, at Semarchy
Anthony Chiu, hailing from the United Kingdom, presently serves as the Regional Director, Asia Pacific and Japan at Semarchy. He brings with him a wealth of experience gained from his previous positions at Informatica, Symantec, Hyperion Solutions, and SAP BusinessObjects. Anthony Chiu is an alumnus of Hong Kong Baptist University, where he pursued a degree in Marketing. With a diverse skill set encompassing SaaS, Strategy, Customer Service, Management, Business Strategy, and more, Anthony Chiu offers invaluable perspectives to the industry.
Want to discuss your data management requirements? Get in touch with Anthony.
Customer MDM software for New Zealand businesses
Your capacity to gather, clean up, and strengthen your customer data holds the secret to an enhanced customer experience. Whether in manufacturing, agriculture, food processing or any other industry, our customer Master Data Management software ensures long-term success by creating the best value for your customers.
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Ensure regulatory compliance
Our customer Master Data Management software complies fully with the Privacy Act 2020, which governs the collection, use and disclosure of personal information in New Zealand.
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Manage customer consent
Our software has robust data security measures in place to protect customer information and ensure compliance with data protection standards. It also manages customer consent and preferences to ensure transparency and accountability.
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Support unique customer identification numbers
The Semarchy Unified Data Platform can be configured to support country-specific identification numbers or systems, such as the Inland Revenue Department (IRD) number, to facilitate accurate data matching and verification.
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Increase accuracy
Our software can accommodate New Zealand-specific address formats, region codes, and postal requirements to improve the accuracy of data entry and validation.
Make insights easy
With Semarchy’s customer Master Data Management software, every aspect of the customer experience — from discovery to purchase to support — is driven by real-time knowledge of needs, trends, and touchpoints with your brand.
Analyze real-time performance
Empower business decision-makers to use data every day in every way. Self-serve business intelligence empowers your teams to create ideal customer journeys. Decision-makers can focus on “what” they need to learn — the “how” is automatic.
Conduct 1:1 conversations
Build better relationships with customers as individuals. Complete data lets you get to know them better than they know themselves. Sales growth follows when you offer each consumer the right product or service at just the right moment.
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Reduce friction at every touchpoint
Make it easier than ever before for customers to find what they need, complete transactions, and get the right support. Easy-to-read dashboards and clear business rules allow the entire organization to become customer Master Data Management experts and data stewards.
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Strategize with all possible data insights
Enable business leads to drill into customer data and investigate strategic questions to pursue sales growth.
Your success is our strategy
See how our customers use the Semarchy Unified Data Platform — and discover what it’s like to make solving business problems as easy as defining them.
Designed to adapt to you
What needs solving in your industry? See more stories, then talk to us about your domain to pursue data-driven solutions with the Semarchy Unified Data Platform.
FAQs
Yes. Best in class customer master data management can reduce exposure to IP infringements.
Definitely! A best-in-class customer data management platform ensures you improve capacity planning, forecasting and budgeting via central management of all global business data.
Yes. Our software can help you develop intelligent pricing models with comprehensive competitive analysis ensuring you’re always one step ahead.
Zero! We release xDM and xDI updates every quarter to support your evolving data strategy. We also utilize powerful algorithms to update our Smart Data Hub platform regularly. For further reassurance, we ranked third in the Stagnant vs. Continually Improving section of SoftwareReviews’ September 2022 report, scoring 98+ out of 100. Check how 26 happy reviewers rated us here.
Make your switch to Semarchy
Get powerful data integration and more with the Semarchy Unified Data Platform. Choose our Unified Data Platform today, and capture ROI by next quarter. Request a demo, start a free trial, or get a proof of value consultation to get started.