Optimizing the Multi-Channel Customer Experience for Shake Shack
Background Our client, Shake Shack has rapidly grown to over 200 locations in 15 countries. Their success and popularity come from their distinct customer service experience, which brings back customers time and time again. Challenge Shake Shack’s greatest challenge is ensuring a consistent customer experience during each visit and across all restaurants. The company needs […]
Making the Data Hub Work: Five Steps to Merge Data Management and Governance
By Kevin Petrie, Vice President of Research, Eckerson Group The first and second blogs of this series examined the vision, tradeoffs, and evaluation criteria of the data hub. Suppose you weighed the pros and cons and decided your environment needs this type of platform. What now? To recap, business managers and BI analysts use the data hub to play […]
What is Data Intelligence?
In the digital era, data intelligence is often likened to the new gold – an unparalleled resource that, when mined and refined, can unlock immense potential for business growth. It empowers organizations to navigate the complex business landscape with precision and foresight. But what exactly does data intelligence mean? Data intelligence definition Data intelligence is […]
The Value of Master Data Management for Strategic Healthcare Initiatives
As a Semarchy Partner, IMT is applying 30 years of experience to tailor the xDM platform for the unique needs of healthcare clients. This first blog of a three-part series focuses on how healthcare leaders plan to use next-generation multidomain master data management software and analytics tools to transform their organizations. Healthcare has a very unique set of information […]
Why the Master Data Hub is the Future of Data Management
By Scott Moore, Director of Presales, Semarchy Not long ago, Gartner analysts coined a new term for the data and analytics industry—the Enterprise Data Hub (EDH)—to refer to the smaller scope of purposeful and governed data activity companies were utilizing to support agility. But as some data technology vendors began incorporating “Data Hub” in their […]
USCDI: Expand Patient Data Sets For Better Data Exchange & Equity
In this blog, we discuss the United States Core for Data Interoperability (USCDI) and how it will expand patient data for better exchange and quality.
Is Your Data AI-Ready?
The infusion of Artificial Intelligence (AI) into modern business has many organizations scrambling to take advantage of its power as quickly as possible, hoping to optimize everything from customer experiences to operational efficiency. But as organizations rush to implement AI, many overlook a crucial aspect that can make or break their AI initiatives: the readiness […]
Data Governance Examples: 5 Scenarios Where Better Data Drives Business Success
In the world of data, governance is like a referee ensuring fair play. It covers everything from the accuracy of your data to who gets access. Businesses need a solid data governance solution to make informed decisions, comply with regulations, and keep data secure. Effective data governance can save operational time and increase efficiency throughout […]
Back to Basics: Data Governance, Stewardship, and Management
Data Governance, Data Stewardship, and Data Management are terms so frequently used and exchanged in the field of information management that they have lost their meaning. Practitioners, on the other hand, assume that the rest of the crowd understands all their subtlety. Well, they don’t. These terms make sense if you use a simple metaphor. […]
GDPR Master Data Management: A Cure for Compliance
By Scott Moore, Director of Presales, Semarchy The GDPR (General Data Protection Regulation) is just as relevant today as it was when it became law. Since this wide-reaching legislation has massive effects on the business landscape, there is a lot being said about GDPR, and justifiably so. Big tech companies like Google, X (formerly Twitter), and […]
Fast-Track GDPR and CCPA Data Efforts with The Intelligent Data Hub™
About the California Consumer Privacy Act (CCPA) The California Consumer Privacy Act (CCPA), was enacted in 2018 and went into effect on January 1, 2020. This landmark piece of legislation secures new privacy rights for California consumers relating to the access to, deletion of, and sharing of personal information that is collected by businesses. *Source: https://oag.ca.gov/privacy/ccpa […]
Boost Data Quality with Soft Validation Rules
Compare the enricher and the validation rule. If your goal is to increase data quality, it might seem obvious to use a validation rule to block poor-quality data from entering your trusted MDM system. However, we’ve seen more and more enrichers deployed to perform data quality checks that are traditionally reserved for validation rules. Let’s […]