A global pharmaceutical network providing services to over 200 multinational pharmaceutical and medical technology manufacturers faced significant challenges in managing consistent, clean data across its 60+ independent entities. With disparate systems and fragmented data, they turned to Semarchy’s MDM solution to streamline data processes, improve supply chain efficiency, and comply with strict pharmaceutical and medical industry regulations — all within an agile framework.

The pharmaceutical network faced several data management challenges that hindered operational efficiency and supply chain optimization. These issues were caused by disparate systems, inconsistent data, and lack of unified governance. Below are the key challenges that led them to search for a solution like Semarchy: 

Data fragmentation across systems
With over 60 independent entities and multiple systems, the network’s data was fragmented, making it difficult to achieve a consistent and reliable view of their operations.

Lack of consistent data governance
The absence of a unified data governance framework led to errors in transactions between systems and difficulties in maintaining accurate, consistent data across departments.

High error rates and manual effort
The lack of clean data caused high error rates and required manual work to match and merge data, consuming valuable time and resources.

Limited visibility and slow decision-making
Disparate and inconsistent data slowed the decision-making process and made it challenging to gain insights into key business metrics, hindering their ability to act quickly.

To address these challenges, the pharmaceutical network turned to Semarchy, which provided a centralized, streamlined approach to data management. The key strategic benefits included:

• Centralized data management: Semarchy’s solution unified data across the entire organization, creating a single, trusted source of truth that improved data quality, consistency, and visibility for better decision-making.
• Agile, fast deployment: The solution was deployed quickly and efficiently, enabling the network to realize the value of clean, integrated data within just a week — far faster than their previous attempts.
• Robust data governance framework: Semarchy’s platform empowered the network with a strong data governance framework for data consistency and enabling better compliance with industry regulations.

By leveraging Semarchy’s Data Platform, the pharmaceutical network saw significant measurable outcomes:

• Improved supply chain efficiency: Clean, consistent data enabled the network’s supply chain team to track and manage products more effectively, improving operational efficiency.
• Massive reduction in error rates: The integration of clean, governed data resulted in a dramatic reduction in transaction errors between systems, providing reliable data for better decision-making.
• Improved reporting and decision-making: Real-time access to accurate, consolidated data led to faster and more informed decision-making, eliminating the need for manual data gathering and reducing delays.
• Streamlined reporting and compliance: The ability to join clinical trial data, research projects, and product information enabled more accurate planning, forecasting, and reporting while also complying with industry regulations.