Technical support
Get the help you need, when you need it. Explore self-service resources or connect directly with our support team.
Explore self-service resources
Quickly find the answers you need with our self-service resources. From community support to all-inclusive documentation, we provide tools to help you tackle challenges, learn best practices, and drive business results.
Freshdesk Customer Portal
Your one-stop hub for self-service support. Use the Customer Portal to explore product knowledge base documentation, submit help tickets, and collaborate in community forums with peers in the Semarchy Community.
Step-by-step tutorials
Follow thorough tutorials to get the most out of the Semarchy platform. Learn how to tackle common challenges and master advanced features.
Comprehensive documentation
Dive into in-depth technical guides and documentation for detailed answers to your questions. Learn how to implement, troubleshoot, and optimize.
Reach our support team
Need immediate assistance? Our support team is here to help via email, customer portal, or phone.
Customer Portal
Submit tickets, track resolutions, and communicate with our experts through the Customer Portal.
Contact our support team for customized help with inquiries or technical challenges at support@semarchy.com or our product-specific emails, support-xdg@semarchy.com, support-xdm@semarchy.com, or support-xdi@semarchy.com
Phone
Speak directly with a support expert for quick resolution of complex issues.
US: +1 650-240-2000
UK: +44 20 8135 8079
EMEA: +33 4 87 91 89 93