CMA CGM, a global leader in shipping and logistics, operates one of the world’s largest fleets, with over 500 vessels and 30,000 employees across 170 shipping routes. Headquartered in Marseille, France, CMA CGM services more than 420 of the world’s 521 commercial ports, maintaining a reputation for operational excellence and innovation. To maintain compliance with complex regulations and modernize its operational workflows, CMA CGM embarked on a journey to transform its data governance and management systems.

CMA CGM sought to address the challenges of managing vast, complex, and regulated data while modernizing its data infrastructure to maintain a competitive edge.

Complex compliance

Adhering to global shipping regulations requires validated, real-time partner and operational data.

Minimize risk exposure

Reduce vulnerabilities caused by manual processes and disparate workflows.

Digital transformation

Replace legacy systems with a scalable, cost-efficient solution.

Centralized governance

Establish a unified platform for shipping, finance, and user interfaces.

CMA CGM partnered with Semarchy to build an Intelligent Data Hub, creating a centralized platform to address these challenges.

• Integrated legacy and SAP systems: Provided seamless data flows across global operations.
• Centralized data management: Unified partner, billing, and shipping data into a single platform.
• Enhanced compliance processes: Automated data validation to meet global regulatory requirements.
• Scalable solution: Delivered a cost-efficient platform capable of supporting increasing operational demands.

Semarchy’s implementation enabled CMA CGM to achieve measurable improvements in compliance, operational efficiency, and partner satisfaction:

• Reduced compliance risks: Minimized risks with process integrity for partner data.
• Lower costs: Reduced SAP project rollout costs through tight integration with critical order-to-cash processes.
• Increased partner satisfaction: Standardized and enriched billing and shipping information for better customer relationships.