How La Redoute unified supplier and customer data to power marketplace growth with Semarchy
Who they are
La Redoute is a leading French home and fashion retailer serving millions of customers across 20 countries through both e-commerce and physical stores. As the company expanded globally and launched a new marketplace model, it faced mounting data complexity across suppliers, customers, and product catalogs. To support its transformation, La Redoute turned to Semarchy to centralize, govern, and activate trusted data across its retail ecosystem.
Create a unified, governed foundation for marketplace data
To sustain its marketplace growth and deliver consistent customer experiences, La Redoute needed a modern master data management (MDM) solution to consolidate millions of supplier and product records into a single, governed hub.
Centralize master data
Unify supplier, customer, and product information across legacy systems.
Automate onboarding
Standardize and validate partner and product data for faster publication.
Improve data quality and visibility
Build trust in KPIs and reporting accuracy.
Enable marketplace growth
Support international expansion and new vendor integrations.
Implement a governed, collaborative data platform with Semarchy
La Redoute deployed Semarchy over the course of one year to modernize its supplier and customer data management. Working closely with internal teams and Semarchy, the company built an integrated MDM platform designed for agility, quality, and scalability.
Implementation highlights:
- Unified millions of records from suppliers, customers, and products into a single governed repository.
- Automated more than 100 data flows between systems, reducing manual intervention.
- Applied configurable data-quality rules to validate product attributes, images, and descriptions.
- Delivered a smooth migration to a new marketplace platform through built-in data governance.
- Fostered collaboration between IT, digital, and business teams via shared stewardship workflows.
Trusted data for faster growth, better governance, and marketplace innovation
By implementing Semarchy Data Platform, La Redoute established a sustainable, governed data foundation that supports marketplace scalability, operational efficiency, and long-term growth.
Key outcomes:
- Unified millions of records into a single source of truth across the enterprise.
- Automated 100+ data flows and publication processes to improve consistency and speed.
- Completed deployment in ~1 year, seamlessly integrated with existing marketplace systems.
- Improved accuracy of performance indicators and reporting metrics.
- Enhanced cross-functional collaboration between business and IT teams.
