Uniphar is a diversified healthcare services business servicing the requirements of more than 200 multinational pharmaceutical and medical technology manufacturers across three divisions – Commercial & Clinical, Product Access, and Supply Chain & Retail.

With a global workforce of over 2,600 and annual revenue of $1.9 billion, the company delivers products and services to 160 countries. The company’s vision is to improve patient access to pharmaco-medical products and treatments by enhancing connectivity between manufacturers and healthcare stakeholders.

Uniphar needed to address the inefficiencies and inconsistencies in its data management processes to improve decision-making and streamline operations. The main challenges included:

Disparate data sources
Data across customers, vendors, products, and suppliers was fragmented across multiple systems, leading to inconsistent records and reliance on error-prone spreadsheets.

Inconsistent data governance
Without a centralized approach, data management varied across subsidiaries, causing inefficiencies and delays, particularly during acquisitions.

Limited business visibility
Siloed data prevented teams from accessing a single view of customers and products, making generating insights and supporting strategic decisions challenging.

Scalability challenges
Existing systems lacked the flexibility to support future business expansion and integration needs, creating roadblocks for growth.

Uniphar chose Semarchy after a successful proof of concept to tackle these challenges. Key strategies included:

• Creating a centralized data hub: Semarchy’s platform unified data from multiple sources into a trusted repository, enabling consistent data management across all subsidiaries.
• Improving governance and data quality: Automated workflows and governance rules ensured standardized, clean data, reducing errors and enhancing decision-making.
• Simplifying data access and use: The platform’s intuitive interface allowed business units to access and share data easily. It also supported mobile access for sales teams and seamless integration with third-party systems.
• Building a future-proof data model: With Semarchy, Uniphar established a scalable and flexible data framework capable of integrating new acquisitions and evolving with the business.

The implementation of Semarchy’s data platform delivered measurable and transformative results for Uniphar:

• Standardized governance across 16+ subsidiaries: Centralized data governance created a single source of truth, improving consistency and operational efficiency.
• Increased operational efficiency: Automated workflows replaced manual processes, saving time and costs while reducing errors across data operations.
• Improved business insights: Clean, harmonized data provided teams with accurate, up-to-date insights, driving smarter decisions and better outcomes.
• Future-ready scalability: The extensible platform supports ongoing acquisitions and integrations so Uniphar can continue to grow without data management bottlenecks.

Uniphar is now positioned to innovate and expand its operations with a data-driven foundation, leveraging Semarchy’s platform to adapt easily to changing business needs.