2025 UKI Semarchy Customer Summit - London

08/10/2025 - 08/10/2025
9:00 - 6:30 BST
London, U.K.

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Get Ready for an Insightful and Engaging Event!

We are pleased to invite you to our Annual UKI Customer Summit, which will take place this year on October 8th in London. Come and share a unique moment with our teams, our partners and other key players in the sector around:

  • Highlights and feedback

  • Inspiring encounters

  • Technical workshops and demos

  • A friendly setting

Event Venue:

📍 Venue : Sea Containers, 18 Upper Ground, South Bank, London SE1 9PD

🚌 Access :

  • 3-min walk from Blackfriars Railway Station, Queen Victoria St, London EC4V 4DD, United Kingdom
  • 7-min walk from Southwark Tube Station (Jubilee Line)

Please complete the form above to confirm your attendance at our customer event. Seats are limited and subject to approval. This event is exclusively reserved for customers.

A confirmation email will be sent to you along with the agenda invitation.

Agenda

Wednesday, 8 October 2025
09:00 – 09:45 | Registration with Welcome Coffee
09:45 – 10:15 | Welcome Address, Agenda Overview & Company Update
10:15 – 11:00 | SDP Overview & Innovation Strategy Update
11:00 – 11:15 | Refreshment Break
11:15 – 12:15 | Customer Panel Discussion with Natalie Hahn, COO & Head of Customer Experience
12:15 – 14:00 | Networking Luncheon
14:00 – 14:20 | Keynote – Microsoft
14:20 – 14:25 | Breakout Sessions Overview
14:30 – 15:00 | Semarchy Breakout Sessions

  • Fireside chat with Semarchy’s CTO and CPO
  • Meet the CTO/CPO – Semarchy’s AI Strategy
  • Overview of the new Design eXPerience (DXP)
15:05 – 15:35 | Partner Breakout Sessions

  • Apgar
  • Valcon
15:40 – 16:10 | SDP Breakouts, Partner Breakouts, Meet the CTO/CPO, etc.

  • Meet the CTO/CPO – Semarchy’s AI Strategy
  • Managing the AI-Readiness of your Data
  • Delivering Data Products with SDP
16:15 – 16:30 | Refreshment & Networking Break
16:30 – 16:45 | Client Advocacy Programme Introduction
16:45 – 17:15 | Client Awards Ceremony
17:15 – 18:30 | Cocktail & Networking Reception

2025 Speakers

Ben Werth

Ben Werth

CEO, Semarchy

Natalie Hahn

Natalie Hahn

COO & Head of CX, Semarchy

Craig Gravina

Craig Gravina

Chief Technology Officer, Semarchy

Sacha Dawes

Sacha Dawes

Chief Product Officer, Semarchy

Fran Wilson

Fran Wilson

CMO, Semarchy

Brian Callahan

Brian Callahan

Sr Director, Global Brand & Corporate Communications, Semarchy

Cedric Blanc

Cedric Blanc

Sr Director and Team Lead - Product Success, Semarchy

Julien Peltier

Julien Peltier

VP Platform Success