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Delight guests and drive revenue

Hospitality Data Management Software

How can you attract customers, boost service, and build loyalty? Your data holds the answer. Hospitality Data Management lets you unlock insights about your guests, locations, competitors, and more. Make faster decisions, enhance marketing, and improve satisfaction with our scalable data platform for hospitality brands.

Boost Service and Sales with Better Data

  • Know your customers

    Consolidate your data into a single source of truth. Faster data access lets you make informed business decisions.

  • Identify trends

    Spot patterns in bookings, reviews, and customer behavior. Business-driven dashboards make it easy to see new opportunities.

  • Improve the customer experience

    Delight guests with outstanding service. A single, cross-channel view of your data lets you understand customer likes and expectations.

  • Enhance marketing

    Speak to each customer directly. Use AI and predictive analytics to present personalized offers that boost revenue.

Extract maximum value from your data. Use our Unified Data Platform to improve decision-making, reach customers, and drive growth. You get the tools to master your data, with rapid time-to-value and long-term ROI.

Schedule Your Master Data Management Demo

Trust Your Data And Your Peers

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Gardner Peer need content updates as well. Evergreen insights update. “Semarchy is a data leader and the most peer recommended MDM solution on Gartner Peer Insights.”

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Recognized for their unparalleled performance, Semarchy proudly emerged in The Forrester Wave™: Master Data Management Solutions, Q4 2021, underscoring their commitment to innovative data solutions.

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Semarchy made the Constellation Research, Inc. ShortList™ for Master Data Management. Constellation evaluates more than 15 solutions and this ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.

Hospitality Master Data Management Made Easy

Give every department access to secure, centralized data. Our hospitality Master Data Management software has a business-driven interface that lets users discover, understand, and apply data quickly.

  • Get a comprehensive view of your data

    Replace disparate systems with a single, cross-channel platform for all your data assets, including booking history, location data, customer information, and more. Semarchy gives you a single source of truth that each department can access securely.

  • Drive sales and service with data-driven insights

    Put your data to use in the real world. For example, spot trends in when guests book rooms and at what prices, then use this information to optimize promotions and maximize bookings. Customer-360 views let you create tailored experiences that keep customers coming back.

  • Improve decision-making

    Shift control of your data from IT to business users. Semarchy’s user-friendly interface lets you create custom dashboards that reflect business priorities. Intuitive visualization tools let you draw fast, accurate conclusions from your data, for better decisions that drive growth.

  • Stay compliant and protect customer privacy

    Our Data Integration software (xDI) moves data from multiple sources safely. You get full lineage, traceability, and auditability. Our Master Data Management and Governance module (xDM) enforces role-based permissions to ensure only the right people can access your data.

Semarchy Success Stories

See how Semarchy users in the hospitality space use the platform to boost efficiency, decision-making, and ROI.

Schedule Your Master Data Management Demo

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The Benefits of Data Management in the Hospitality Industry

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Discover the Omnichannel Oasis

Take control of your data and unlock the full potential of your business. Download this free Infographic to learn the secrets to data-driven success in the hospitality industry.

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Mastering Data Management in Hospitality: Unlock Growth and Success

In today’s digital age, data is the key to success in the hospitality industry. This free resource explores how data management can transform your business.

Product Features

See How You Can Measure ROI in Under 12 Weeks

xdm logo: Comprehensive Master Data Management Product Overview

Rapidly deliver value from your data assets, and optimize data stewardship operations, with our award-winning xDM Master Data Management solution. Easily generate data-rich apps with zero code while automating the creation of high-quality golden records for your specific business needs.

xdi logo: Comprehensive Data Integration Software Product Overview

Efficiently deliver data across your systems with xDI’s high-performance, agile, and extensible Data Integration Solution, part of the Semarchy Unified Data Platform. Our technology allows you to deploy new connections in days, not months, and significantly reduce integration costs.

FAQs

What are the main benefits of Master Data Management for hospitality brands?

Businesses that use Master Data Management see a range of benefits:
● Better data quality, allowing them to make informed decisions that hit business goals.
● Accurate insights into customer behavior and preferences, leading to better marketing, improved service, and happier guests.
● Streamlined administrative processes thanks to a centralized hub for all data assets.
● Cost savings through the reduction of redundant workflows.
● Easier compliance with privacy and data protection regulations.
● And more! Request a personalized demo to see how the platform can serve your business.

Does Master Data Management help hospitality businesses stay compliant?

Absolutely! Our Unified Data Platform helps you meet national and industry-specific data protection regulations. You get peace of mind thanks to automated Data Governance, full audit trails, role-based permissions, and more.

What are the main reasons that hotels, restaurants, and other hospitality businesses choose Semarchy?

Each business has its own priorities, but common reasons for using Semarchy include:

  1. Rapid time-to-value: Semarchy can be up and running quickly, often allowing you to measure ROI within 12 weeks.
  2. A single platform: Handle Data Integration and Governance on a user-friendly platform with a business-driven interface.
  3. A comprehensive model: Easily design and deploy data models, mappings, and applications with limited resources.
  4. Zero code: A zero-code environment means you can serve teams faster with quick configuration of queries, workflows, and more.

Scalable and open: The extensible platform lets you expand its capabilities with standard APIs, giving you a future-proof solution for any data need.

What customer support is available if my business uses your platform?

We’re committed to rapid time-to-value and outstanding customer support. That means you’ll have a dedicated team to help you use our Unified Data Platform from day one. That’s probably why we were one of the top scorers in the Selfish vs. Altruistic section of a buyer’s guide released by SoftwareReviews in 2022. See the reviews of 26 end-users here.

How does the implementation process work?

The process begins with a thorough understanding of your organization’s needs. This is followed by the configuration of data models, business rules, and workflows. Your data is then imported, harmonized, and checked for quality. You get full support and training throughout the process.

From the Blog

Schedule your Master Data Management Demo

Trust Your Data and Your Peers

Discover why we’re a Gartner® Magic Quadrant™ Leader for Master Data Management & hundreds of clients trust us to deliver value on their data rapidly.

Gartner

3x Gartner Magic Quadrant for Master Data Management Solutions Leader (2020-2022)

Gartner Peer Insights

Gartner Peer Insights Customers’ Choice for MDM 6 Years in a Row (2019-Now)

Software Reviews

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